Return Policy

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at support@officemegasurplus.com. Please note that returns will need to be sent to the following address:

1175 Baker St. #E19-204, Costa Mesa, CA 92626, USA

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not the United States, shipping your goods may take longer than expected.

You can always contact us for any return questions at support@officemegasurplus.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.

Opened and unopened products are eligible for returns

• You can return any product, opened or unopened, within 30 days of purchase.
• For a full refund, exchange, or store credit, make sure your items are returned in good condition.
• Keep your receipt or proof of purchase to make your return smoother.
• We operate shipping and return within USA only

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds
Your refund will be credited back to your bank account, and may take up to 3-5 business days to show in your statement, depending on the speed of the processing bank.